Unless otherwise indicated, "Le Due Torri" Farm can only accept orders for delivery within the Italian territory and the European Union as indicated in the table.
Within the Italian territory shipping costs are calculated according to your purchase:
From € 0 to € 99,00 shipping cost is € 6,99
Oltre € 99,00 euro spedizione GRATUITA
Shipping cost per country of the European Union
|Shipping Weight||Germany, Austria, Belgium and Luxemburg||Spain, Netherlands, France and Czech Rep.||Finland, Sweden and Denmark|
|0-15 KG||25.00 EUR||27,00 EUR||29,00 EUR|
The Farm "Le Due Torri" accepts the Customer's orders within the limits of the quantity of the requested products in stock. Therefore, the delivery of the products indicated in the purchase proposal submitted by the Customer is subject to the availability of the products in stock. The Farm "Le Due Torri" will promptly inform the Customer of any unforeseeable shortage of stock due to excess of demand or other causes.
The Azienda Agricola "Le Due Torri" will have no responsibility in case of delay in the delivery of what has been ordered in case of default by the delivery courier.
SHIPPING COSTS- Delivery costs are to be covered by the customer and explicitly highlighted at the time the order is placed, except for any promotional initiatives that provide for delivery costs to be paid by Azienda Agricola "Le Due Torri". Such promotional initiatives, if any, will be reported on the site and exemplified in the manner depending on the promotion in progress from time to time. The payment of the goods by the Customer will be made using the method chosen at the time of order. Nothing is due by the Customer in addition to the total amount of the order.
DELIVERY - The delivery of the goods is understood to be "at street level" unless otherwise specified, such as
- different communication when the order is finalised
any modalities provided for in the product data sheet
-explicit purchase of delivery to the floor, where applicable
Upon delivery of the goods by the courier, the Customer is invited and in any case required to check:
(a) that the number of packages actually delivered corresponds to the number indicated in the transport document;
(b) that the packaging of the packages is intact in all its parts, undamaged, undamaged, weathered or otherwise altered.
Important: any finding of damage to the packaging and/or the product or the mismatch in the number of packages or indications, must be immediately reported, placing a written control reservation (specifying the reason for the reservation, e.g. "punctured packaging", "crushed packaging", etc.) on the courier's proof of delivery. Once the courier's document has been signed, the Customer will not be able to make any objection about the external characteristics of the delivered goods. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days after delivery, according to the procedures provided in this document.
MISSING DELIVERY - In case of failure to collect within 5 working days the material in storage at the warehouses of the courier due to repeated impossibility of delivery to the address indicated by the customer at the time of order, the order will be returned to the warehouses of L'Azienda Agricola "Le Due Torri". Arrangements for a new delivery and the related additional shipping costs will follow.