GENERAL TERMS AND CONDITIONS

The products purchased on the website "http://www.shopleduetorribio.com/" (hereinafter also "the online shop of Le Due Torri Bio" or simply "the website") are sold by the farm "Le Due Torri" located in Via del Molinaccio 12 in Limti di Spello in the province of Perugia.

ACCETTAZIONE DELLE CONDIZIONI GENERALI DI VENDITA

Premessa: le presenti “Condizioni di Vendita” ed in particolare le informazioni di cui all’art. 52 del Codice del Consumo, così come fornite da L’Azienda Agricola “Le Due Torri”e riportate nel sito, rimarranno valide ed efficaci finché non saranno modificate o integrate da parte di Azienda Agricola “Le Due Torri”. L’ultima versione aggiornata delle Condizioni Generali è quella reperibile sul sito. Eventuali modifiche o integrazioni a dette Condizioni Generali saranno efficaci con decorrenza dalla data in cui saranno pubblicate sul sito.

Il contratto (come da definizione: contratto a distanza ai sensi dell’art. 50 e ss. Del D. lgs. 6 settembre 2005, n. 206 “Codice del Consumo”) stipulato tra l’Azienda Agricola “Le Due Torri”e il Cliente, si intende concluso con l’accettazione, anche parziale, da parte di l’Azienda Agricola “Le Due Torri”di una proposta di acquisto emessa da parte del Cliente, tramite Internet, nel sito web http://www.leduetorribio.com/. Tale accettazione si ritiene tacita, se non altrimenti comunicato al Cliente con i mezzi appropriati.

By placing an order, the Customer declares: 1) that he is a consumer according to the provisions of art. 3 of the Consumer Code; 2) that he is of legal age; 3) that the data provided by him for the execution of the Contract are correct and truthful; 4) that he has read all the information provided to him during the purchase procedure, and that he fully accepts the general conditions and payment indicated in the purchase procedure.

DISCLAIMER - The indications on the products provided by the online shop of "Le Due Torri" are intended as simple generic information material and do not replace in any case medical advice or advice.

 

PURCHASING PROCEDURE

The Customer is guaranteed only and exclusively on the purchase of the products present in the electronic catalogue of the online shop of "Le Due Torri" at the time of placing the order and viewable online at (URL) https://www.shopleduetorribio.com or www.leduetorribio.com/shopleduetorri. It is also specified that the images related to the description of a product may, in some cases, not be perfectly representative of its characteristics but may differ in some details, such as size, color, labels or details presented in the image.

PRODUCT AVAILABILITY

All products on sale and present in the electronic catalogue of the online shop of "Le Due Torri" are available at the time of purchase, unless unforeseen unavailability of supply suppliers of the online shop of "Le Due Torri". The "Le Due Torri" Farm reserves the right to partially refund, for any items not available or totally the order in case the missing reference is the only one constituting the order.

INVOICING

INVOICE - For each order placed on the online shop "Le Due Torri", the customer must provide valid VAT or CF at the time of registration of the customer account or at the time of the order. The Farm "Le Due Torri" issues an invoice for the material shipped, sending it by e-mail to the holder of the order, pursuant to art. 14 D.P.R. 445/2000 and D. lgs. 52/2004. For the details reported at the time the invoice is issued, the information provided by the Customer at the time the order is placed shall prevail. No change in the invoice will in fact be possible after the issue of the same.

 
PAYMENT MODALITIES

PAYPAL e STRIPE – Nei casi di acquisto della merce con modalità di pagamento PayPal oppure STRIPE, contestualmente alla conclusione della transazione online, PayPal o STRIPE provvederà ad addebitare immediatamente l’importo relativo all’acquisto effettuato.

- In case of cancellation of the order, by the Customer or in case of non-acceptance of the same by "Le Due Torri" Farm, at the time of cancellation, the amount of the cancelled goods will be credited back to the Customer's Paypal account or the card used for purchases through the Stripe platform. The time required to re-credit the chosen payment instrument within the Paypal or Stripe account depends exclusively on PayPal or Stripe and the banking system. Once the re-credit of the amount on the Paypal account, in no case the Farm "Le Due Torri" can be held responsible for any damage, direct or indirect, caused by delays in the actual re-credit depending on Paypal, Stripe or the banking system.

- The Farm "Le Due Torri" reserves the right to request additional information from the Customer (e.g. landline phone number) to determine the actual ownership of the PayPal account or payment card used in the Stripe platform. In the absence of the required documentation, "Le Due Torri" Farm reserves the right not to accept the order.

- At no time during the purchase procedure the "Le Due Torri" Farm is able to retrieve information relating to the buyer's credit card or other methods chosen within the PayPal or Stripe wallet. In no case the "Le Due Torri" Farm can therefore be held responsible for any fraudulent and improper use of credit cards by third parties, when paying for products purchased on the online shop of "Le Due Torri". 

 RIGHT OF WITHDRAWAL

According to art. 5 DL 185/1999, if the customer is a consumer (i.e. a natural person who buys goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form to L'Azienda Agricola "Le Due Torri" a reference of VAT number), has the right to withdraw from the purchase contract for any reason, without explanation and without penalty, except as indicated in the following points:

(a) in the case of distance selling, in accordance with Article 55, the right of withdrawal shall not apply to the supply of food or current household goods delivered on a regular basis.